Terms and Conditions

Effective Date: March 14, 2025

Welcome to Zest Novas. By accessing and using our website (https://zestnovas.xyz/) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy, Refund and Return Policy, Sales Policy, and any other applicable terms and policies that we may post. If you do not agree to these terms, please refrain from using our website.

2. Eligibility
To use our website and make purchases, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By making a purchase, you represent and warrant that you are legally capable of entering into a binding contract and that all information provided during the registration or ordering process is accurate and truthful.

3. Product Information
We make every effort to accurately display the products, colors, and descriptions on our website. However, we cannot guarantee that your computer screen will display the colors accurately, and there may be slight variations in the products you receive due to factors such as lighting and fabric swatches.

4. Ordering Process
To place an order on our website, you must:

  • Select the products you wish to purchase and provide the necessary customization information, including measurements, fabric, and design preferences.
  • Provide accurate billing and shipping information.
  • Pay the total order amount, including applicable taxes, shipping fees, and other charges.
  • Submit your order for processing.

After placing your order, you will receive an order confirmation email. If there are any issues with your order, such as an error in customization or product availability, we will notify you promptly.

5. Prices and Payment
All prices are listed in U.S. dollars (USD) and may be subject to change without prior notice. Prices may vary based on customization options and the materials selected. Payments are processed securely through trusted payment gateways, and we accept credit/debit cards and PayPal.

You are responsible for ensuring that your payment information is correct and up to date. If any payment issues arise, we may contact you for further details or cancel the order if payment cannot be processed.

6. Shipping and Delivery
We offer various shipping options, and the cost will depend on the shipping destination, size, and weight of your order. After your order is processed, we will notify you with an estimated delivery date.

We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control. Once your order is shipped, we will provide tracking information to help you monitor its progress.

7. Customization and Tailoring
As all of our suits are custom-made and tailored specifically to your measurements, you must provide accurate sizing and customization details during the order process. We cannot accept returns or offer refunds for incorrect measurements provided by the customer. If you need assistance with measurements or customization, our team is available to guide you.

8. Returns and Refunds
As our products are made to order, we generally do not accept returns or offer refunds unless the item is defective or an error in customization has occurred. Please refer to our Refund and Return Policy for more information on how to handle returns and refunds.

9. Cancellations
You may cancel your order within 24 hours of placing it for a full refund. After this period, cancellations are not accepted, as production on your custom suit will have already started. Please review your order details carefully before confirming your purchase.

10. User Conduct
When using our website, you agree to not engage in the following activities:

  • Using the website for unlawful purposes or in a way that could damage, disable, or impair the website.
  • Attempting to gain unauthorized access to our servers, accounts, or networks connected to the website.
  • Posting or transmitting any harmful, defamatory, or obscene content on the website or through any communication channels.
  • Violating any laws or third-party rights.

We reserve the right to suspend or terminate your access to the website if we believe you are in violation of these terms.

11. Intellectual Property
All content on our website, including text, images, logos, graphics, and software, is the intellectual property of Zest Novas and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without obtaining our express written permission.

12. Limitation of Liability
Zest Novas is not responsible for any damages, losses, or liabilities arising from the use of our website or products, including but not limited to any direct, indirect, incidental, special, or consequential damages. Our liability is limited to the amount paid for the product, excluding shipping fees, taxes, or other costs.

13. Indemnification
You agree to indemnify and hold Zest Novas harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website, your purchase of products, or your violation of these Terms and Conditions.

14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas, USA. Any legal actions related to these terms will be filed in the courts located in Coppell, Texas.

15. Changes to Terms and Conditions
Zest Novas reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website after any changes are made, you accept and agree to the modified Terms and Conditions.

16. Customer Support
If you have any questions or concerns about our Terms and Conditions, or if you need assistance with any aspect of your purchase or our website, please contact us at: